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Mount Denys care home, run by East Sussex County Council, has faced embarrassment when the Care Quality Commission criticized it for not having sufficient numbers of skilled and experienced care staff.
During last week, CQC revealed that Mount Denys care home, which looks after elderly people with dementia, records reflects around logs of 44 violent attacks between residents. In addition, the care home staff was observed to lack even most basic skills and experience to manage challenging behavior from residents in the home.
While commenting on the report, Regional Director of CQC in the south east, Roxy Boyce, notified that in a care home all services must meet essential standards of care. Further, he claimed that commission will take action where services are failing people.
“We are sorry that we have failed to provide the quality of care that older people with dementia and their carers are entitled to and deserve. We would like to reassure families of residents at the home that we have learned some very valuable and important lessons and as soon as we knew about these issues we took immediate action”, added Mark Stainton from adult social care at the county council.